Les Toises - Digitalisation

MEDULLA^®, an innovative IT system

MEDULLA^® software is a genuine information and management system for a group of outpatient mental health facilities. Designed and implemented by Les Toises' in-house development team, MEDULLA^® manages all our activities to the benefit of our patients.

In-house system benefits

MEDULLA^® software is able to adapt to the Toises process in a way that is not possible with commercially available tools. Changes in the medical-legal environment, changes in practices and innovations must be integrated in real time, to ensure that patients receive the best possible care.

Patients

From the first phone call to Les Toises or a request via the website for an appointment, to the archiving of one's file or its return, the various MEDULLA^® modules enable therapists and administrative staff to carry out all the tasks involved in welcoming and caring for patients.

✓	Selection of the right therapist, based on gender, language, culture, symptoms, pathology and availability.
✓	Convening and automatic reminder of appointments via the "Les Toises" patient portal and by text message
✓	Integral management of the professional agenda including integration of the therapist's various absences
✓	Preparation of various medical certificates and prescriptions
✓	Management and monitoring of drug prescriptions
✓	Complete medical records
✓	Entry of various patient-related benefit periods

Office space

In order to optimize the occupancy rate of consulting rooms, MEDULLA^®, has a module in which all consulting surfaces are modeled, providing real-time information on the availability of the room and all its equipment (furniture, laptop, screen, lighting, carpet, etc.) .

Intranet platform

Intranet functionalities

The intranet is a tool set up by our Development Department for all Centre des Toises employees. It offers the following options, among others:

✓	Staff directory
✓	Absence and vacation management
✓	Training registration
✓	Administrative tools
✓	Personal profile
✓	Statistics

✓	Documents to download
✓	Therapeutic groups
✓	News and information
✓	Colleagues' presence
✓	Job portal
✓	Stamps

Human Resources

From the announcement of an employee's recruitment to the end of the contract, the various Intranet modules enable each employee, and in particular therapists, to :

✓	Carry out the various phases of the recruitment process
✓	Centralize all personal and contractual information
✓	Track and/or file requests for various absences (vacation, illness, maternity, training, etc.)
✓	Record work schedules
✓	Manage performance

Patient and employee portals

Patient Portal

Les Toises Patient Portal is available on all media (computer, tablet, smartphone) and allows you to:

✓	View basic information
✓	View past, current and future appointments
✓	Perform a video-consultation
✓	View invoices
✓	Search for Centre telephone contacts or emails
✓	Obtain basic information for each facility

Find out more

Les Toises Pro | Employee portal

The application can be accessed from any connected device. This free platform enables employees to access various functionalities, wherever they are, simply, quickly and securely.

The Employee Portal enables :

✓	Stamp the time of arrival or departure from work
✓	View your stamps
✓	View and manage your diary
✓	Announce an absence with automatic appointment cancellation option